Quality assurance



Committed to providing the highest quality of care


Since 2003, Westmead Fertility Centre has undergone an extensive voluntary review to ensure that we are providing the very best service to you. As a result, we have earned the ISO 9001/2008 accreditation – an indication that we are reaching the highest international standard of quality management.

In addition, our laboratories are recognised by the National Association of Testing Authorities (NATA) and we are fully accredited by the Reproductive Technology Accreditation Committee (RTAC) of the Fertility Society of Australia (FSA).


Quality Policy Statement


Our staff are committed to providing appropriate and effective treatment for patients experiencing sub-fertility. In order to maintain and improve the quality of the care provided, we are aware of our need to:

  • treat our patients with the highest standard of understanding and respect
  • offer all patients unbiased information to enable them to take an active role in their treatment
  • offer appropriate support for the emotional and psychological difficulties as well as the physical problems
  • provide treatment in a manner that is compatible with other aspects of a patient’s lifestyle
  • ensure the highest standards of confidentiality at all times
  • ensure that the treatments being offered are appropriate for that patient’s needs
  • remain abreast of recent advances in the management of sub-fertility through the conduct of regular in-service meetings as well as attendance at suitable scientific meetings
  • promote future developments in the area through the conduct of high quality research
  • seek the opinion of our patients at regular intervals
  • enhance the personal development of staff, both academic and technical.


Australian Charter of Healthcare Rights


The Australian Charter of Healthcare Rights was developed by the Australian Commission on Safety and Quality in Health Care and specifies the key rights of patients and consumers when seeking or receiving healthcare services.  It is also available in 17 community languages.



Attend an information seminar
Westmead ButtonWestmead Doctor, IVF clinic
When: 2018 seminar dates to be confirmed Where: Westmead Fertility Centre
Cost: Free